Refund policy

Return & Refund Policy 

Welcome to Goodsville. We value your trust and strive to provide quality products and a smooth shopping experience. Please read our return and refund policy carefully before placing an order.

Returns Eligibility 

We accept returns only in the following cases:

Product received is damaged

Product received is defective

Wrong item delivered

Missing item from order package

To be eligible for a return:

The request must be raised within 48 hours of delivery

Product must be unused and in original packaging

Clear unboxing video and product images are required as proof

Non-Returnable Items

The following cases are not eligible for return or refund:

Used or damaged products after delivery

Minor color/design variation due to lighting or screen settings

Orders rejected at doorstep after shipping

Incorrect address or phone number provided by customer

Change of mind after order confirmation

Return Process 

To request a return:

Email us at goodsville06@gmail.com

Send your:

Order ID

Product images

Unboxing video

Reason for return

Our support team will review your request within 2–3 business days.

Refund Policy

Once approved:

Refund will be processed within 5–7 business days

Refunds are issued to original payment method or bank account

COD orders may require bank details for refund processing

Damaged Products

If you receive a damaged or defective product, contact us immediately within 48 hours of delivery with proper proof.

Cancellation Policy 

Orders can only be cancelled before dispatch. Once shipped, cancellation is not possible.

Contact Us

Goodsville

Sangrur Housing Board Colony, 148001, Punjab, India

📧 goodsville06@gmail.com

📞 +91 8360437735

🌐 Goodsville.in